Frequently Asked Questions

Frequently Asked Questions — Planet Party Inflatable Rentals

Serving Germantown, Gaithersburg, Rockville, Bethesda, and Clarksburg, Maryland

How do I book a bounce house rental?

Booking is 100% online. Simply browse our inflatables, select your date, and complete payment. Your date is secured instantly — no phone calls needed.

Do you deliver and set up?

Yes! We deliver, set up, and pick up everything. Delivery is between 6:00 AM – 10:00 AM and pickup is between 6:00 PM – 9:00 PM. You don't have to do anything.

What areas do you serve?

We serve Germantown, Gaithersburg, Rockville, Bethesda, and Clarksburg, Maryland.

How much does it cost to rent a bounce house?

Our inflatables start at $250 per day. This includes delivery, professional setup, and pickup. There are no hidden fees.

What happens if it rains?

If weather conditions are unsafe (heavy rain, strong winds, severe weather), we issue a 100% full refund. Your safety and satisfaction are our priority.

How far in advance should I book?

We recommend booking at least 1–2 weeks in advance, especially for weekends. Weekend slots fill up fast during summer and spring.

What do I need to have ready for setup?

You'll need: a flat surface (grass or concrete), a power outlet within 50–100 ft, and clear access for our team to set up. That's it!

Are your inflatables safe?

Yes. All our inflatables meet U.S. safety standards (ASTM). We clean and inspect each unit before every rental. Adult supervision is required at all times during use.

Can I rent for multiple days?

Yes! You can rent for multiple days. Simply select your start and end date when booking online.

What if setup is not possible when you arrive?

If setup is not possible due to mud, no power access, or blocked entry, 50% of the rental fee will be charged. Please ensure your space meets the requirements before booking.

Do you require a deposit?

Full payment is required at the time of booking to secure your date. This guarantees your reservation is confirmed immediately.

How do I contact you?

📞 (240) 330-9919
📞 (240) 791-3633
✉️ Email: info@planetpartyus.com
📱 Instagram, Facebook & TikTok: @planetpartyus